The Global Head Insurance Learning-Underwriting & Technical Excellence is responsible for designing and implementing comprehensive learning and development strategies focused on the upskilling and continuous education of underwriters and claims adjusters. This role spans across Chubb’s global products, markets, customer segments, industry practices and distribution channels.

The incumbent will work closely with Business Heads, HR Business Partners, the Global and Regional Talent & Development teams to implement learning programs and practices to develop and engage employees to achieve business priorities and objectives.

This position requires a collaborative leader with a growth mindset who has the maturity, judgment, energy and discipline to effectively deliver in Chubb’s fast paced and matrixed environment. Individuals with extensive underwriting audit experience or those who have worked within a Chief Underwriting Officer organization are of particular interest to Chubb for this role.

The role reports to the Executive Vice President, Chief Talent Officer. The ideal candidate will sit in our New York, NY, Philadelphia, PA or Simsbury, CT offices. Other Chubb office locations may be considered.

Responsibilities:

Develop and execute a global learning strategy focused on underwriting and claims excellence
Oversee the design, development and delivery of training programs, ensuring alignment with compliance, regulatory, and industry standards
Provide blended learning solutions, including in-person, virtual and digital learning platforms
Lead holistic approach to Early Career learning, including Associate, Apprentices and Interns
Identify opportunities for bespoke, product-specific curricula for experienced employees
Partner with Talent & Development colleagues to deliver region-specific learning initiatives
Oversee a relationship management model that balances multiple stakeholders (e.g., Business Leaders, HR, Region/Business L&D) while effectively deploying global resources in an agile way
Lead skills-based learning initiatives to bridge workforce skill gaps tied to skills taxonomies
Maximize Oracle and LinkedIn Learning functionality to scale access to and impact of learning
Design and deliver skills academies for critical roles in tight partnership with Business Units
Clearly define and measure learning outcomes, including enhanced levels of authority
Shape and refine Learning function’s operating model to ensure efficiency and effectiveness
Implement learning platforms and AI technologies that optimize resources and scale learning
Manage learning budgets, vendor relationships, and external education partners

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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