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Manager-Compliance

American Express
Posted 3 days ago, valid for 25 days
Location

Phoenix, AZ, US

Salary

$89,250 - $150,250 per year

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The Manager of Sanctions Investigations at American Express is responsible for overseeing the investigation and resolution of potential sanctions matters.
  • This role requires a minimum of 5 years of experience in sanctions investigations or related fields.
  • The Manager acts as a subject matter expert and primary decision-maker on customer relationships based on sanctions risk.
  • The expected salary range for this position is competitive, with additional benefits including bonus incentives and a 6% company match on retirement savings.
  • American Express promotes a culture of innovation and support, offering flexible working models and comprehensive well-being benefits.

Global Sanctions Investigations is responsible for identifying, assessing, and resolving potential sanctions concerns escalated through enterprise screening, referral, and investigative channels. The team triages potential sanctions matches, conducts enhanced due diligence, reviews internal and external information, evaluates ownership and relationship linkages, assesses transactional activity, and determines whether customer relationships should be retained, restricted, suspended, terminated, blocked, rejected, or escalated. Through timely investigation, consistent decisioning, complete documentation, and coordination with key partners, Global Sanctions Investigations helps ensure potential sanctions risks are appropriately identified, actioned, reported, and closed in alignment with enterprise standards and regulatory expectations.

Working closely with the Global Sanctions Director, the Manager of Sanctions Investigations within Global Sanctions will be responsible for overseeing the end-to-end investigation, escalation, decisioning, and closure of potential sanctions matters. This role acts as a sanctions subject matter expert and primary decision-maker on whether to retain, restrict, suspend, terminate, or escalate customer relationships based on sanctions risk. By leading consistent investigative standards, strong documentation practices, timely regulatory escalation, and effective analyst oversight, the Manager helps ensure sanctions risks are identified, assessed, and resolved in alignment with enterprise standards and regulatory expectations.


At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​



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