Manager Laboratory Services

Where You’ll Work

Hello humankindness 

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.

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For the health of our community ... we are proud to be a tobacco-free campus.

Job Summary and Responsibilities

As a Manager, Laboratory Services, you will oversee daily operations and strategic development of the clinical laboratory, ensuring accurate, timely, and high-quality diagnostic testing.Every day you will manage and mentor staff, monitor test quality, ensure regulatory compliance, and collaborate with pathologists and clinical teams to optimize workflows and integrate new technologies.To be successful, you will demonstrate strong leadership, expert technical knowledge, and strategic management skills, driving continuous quality improvement and fostering a collaborative team for essential diagnostic support.

• Responsible for the overall administration of all laboratory operations. Monitors employee and departmental performance to ensure adherence to policies and procedures, timelines and regulatory requirements
• Remains knowledgeable on new technologies, methods and approaches within the laboratory community
• Stays informed on and quickly ensures compliance with changes to regulatory and state requirements.
• Ensures ongoing compliance with federal and state regulations.
• Responsible for development, implementation and compliance with policy and procedures. Develops monitoring systems to improve quality; initiates corrective action plans, and monitors results. Evaluates existing systems and processes and develops corrective action plans for service/quality trends identified Ensures prompt and effective resolution of quality or service concerns.
• Responsible for equipment oversight, maintenance, and procurement in accordance with division, system and regulatory standards.

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

Job Requirements

Required

• Bachelors Of Science in biological or chemical sciences, as defined by CLIA. and in biological or chemical sciences, as defined by CLIA., upon hire and
• International Medical Laboratory Scientist, upon hire or
• Blood Banking, upon hire or
• Chemistry - ASCP, upon hire or
• Clinical Laboratory Scientist, upon hire or
• Clinical Laboratory Technologist, upon hire or
• Technologist in Molecular Biology, upon hire or
• Medical Laboratory Scientist - Med Technologist, upon hire or
• Medical Technologist AAB, upon hire or
• Technologist in Microbiology, upon hire or
• Medical Technologist AMT, upon hire or
• Med Technologist - ASCP, upon hire or
• Specialist in Hematology, upon hire or
• Specialist in Microbiobiology, upon hire or
• Histotechnologist, upon hire

Preferred

• Masters Of Science and One year experience as a Manager., upon hire