As a Program Management Manager - Analytics here at Honeywell, you will have the opportunity to lead and oversee our customer experience program management strategy and initiatives. You will collaborate with cross-functional teams to develop and implement customer-centric programs that enhance customer satisfaction and loyalty.
You will report directly to our Senior Director of Program Management and you will work out of our Phoenix, AZ location on a Hybrid work schedule.
Overall, the impact of the Lead Customer Experience Analytics Professional will be seen in improved customer satisfaction, increased revenue, stronger cross-functional collaboration, and a customer-centric culture, all contributing to the long-term success and growth of the organization. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
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