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Purpose of Position:
Recovery Support Specialists (RSS)/Driver II staff are approved drivers in transporting members locally using company vans. As Behavioral Health Technicians (BHT’s), RSS/Driver II staff are advanced level peer support workers who provide screening, assessment, individualized service planning, life skills training, advanced coping skills training, electronic health record documentation, case management, crisis intervention, individual and/or group recovery services to members living with general and/or severe mental illness in a day treatment setting. BHT’s are responsible for contributing to and creating a recovery-focused environment while supervising and monitoring members while in the treatment milieu. BHT’s provide meaningful input in daily staffing for the purpose of ensuring quality member care and provide information to members on behavioral health concerns. BHT’s collaboratively create individualized service plans (ISP) with members based on the S.T.A.R. Core Competencies Checklist which was derived from SAMHSA’s core competencies model for peer support workers. BHT’s make appropriate referrals to internal programs and/or other community based organizations as needed. BHT’s assist in training interns, volunteers or new hires. BHT’s utilize verbal and behavioral de-escalation techniques.
Essential Functions:
- Participates in the program and makes it a fun atmosphere for everyone.
- Drive in a 10 passenger van to transport members from/to home, clinic, centers, field trips, etc.Â
- Welcome members and visitors to the center and assist as needed. Ensures all members sign-in and sign-out.
- Facilitates groups, 1 on 1 interactions, outreach calls, ILS chore support.Â
- Completes group sheets, data entry and paperwork as required by quality assurance guidelines.Â
- Must understand and be able to apply all member handbook regulations.Â
- Assists with intakes, outreach, and coordination with clinical team, family, and primary care physician as needed.
- Resolves member concerns. Implements crisis intervention as needed. Follow through with disruption policy as needed.Â
- Attends staff meetings and required training classes.
- Appraise management of any conflicts/suggestions relating to S.T.A.R. policy/programs.
- Must attend required live clinical oversight training as directed to maintain clinical supervision.Â
- Conduct Food Share/Hygiene support for member services
- Assist with monthly outing schedules as designated
- Utilize outlook for emails, calendar, and Microsoft teams communication as directed
- Provide training to support to new hires
- Must be able to perform opening and closing duties
- Cover reception area as needed
- Provide member support in completing chores
- Other duties as assigned:
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