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Senior Customer Experience Program Management Professional

Honeywell Aerospace
Posted 3 days ago, valid for 22 days
Location

Phoenix, AZ 85001, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position of Senior Customer Experience Program Management Professional at Honeywell involves leading and managing customer experience programs.
  • Candidates are expected to develop and execute strategies to enhance customer satisfaction and drive operational excellence.
  • This role requires effective management of customer experience initiatives to contribute to loyalty, retention, and business growth.
  • The position is based in Phoenix, AZ, and operates on a Hybrid work schedule, reporting directly to the Senior Director of Program Management.
  • A minimum of 5 years of experience is required, with a competitive salary offered commensurate with experience.

As a Senior Customer Experience Program Management Professional here at Honeywell, you will be responsible for leading and managing customer experience programs, ensuring that our customers have a seamless and positive experience throughout their engagement with us. Your role will involve developing and executing strategies that enhance customer satisfaction, drive operational excellence, and foster long-term relationships. By effectively managing customer experience initiatives at a senior level, you will contribute to customer loyalty, retention, and overall business growth.

You will report directly to our Senior Director of Program Management, and you will work out of our Phoenix, AZ location on a Hybrid work schedule.

In this role, you will impact customer engagement, program management, operational efficiency, and business development. At Honeywell, our leaders play a critical role in shaping the customer journey and ensuring that our solutions meet and exceed customer expectations.




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