Senior IT Analyst - Mobile Device Lifecycle

As a Senior IT Analyst – Mobile Device Lifecycle here at Honeywell, you will lead high-impact IT projects, drive data-informed decisions, and enhance operational efficiency. Your expertise will shape our technological roadmap and maintain our competitive edge. You will report directly to our Director of IT, and you’ll work out of our Phoenix, AZ location on a Hybrid work schedule.

Leadership role supporting the management of IT computer hardware related service processes for the IT Data Center, Computer and Networks (DCN) organization including driving the execution of improvement initiatives to make those processes better with a focus on automation.  Responsibilities will be to oversee efforts to improve and mature the services and processes needed to ensure internal users around the world have the computers and related accessory items they need to be productive. 

The position will also be responsible for assisting with any computing related activities related to Mergers, Acquisitions and Divestitures are met in a timely manner. You will also be asked to work with the leaders in various IT partner service areas (Site Support, End User Compute, Order Support and New Hire Logistics) to execute required computer service management activities and to identify, define and implement improvement opportunities wherever possible.  

This role will lead and coordinate efforts of other team members as needed to drive the desired results and serve as a backup for the org leader when needed.  High-level process and technical skills and significant IT experience will be key to ensuring high impact high value-add results are achieved as this position will be strongly empowered to take initiative and make decisions as needed.  Subject area expertise in two or more IT service areas with specific knowledge and/or experience with ServiceNow is preferred.