Senior Membership Coordinator

Company Overview:

Vamos Health was founded on the belief that everyone deserves a healthy and fulfilling life. We provide primary care and navigational services in both Spanish and English. 

We operate on a membership model - no insurance required. Patients pay a predictable monthly fee and receive a level of attention they won't find anywhere else. Our bilingual team provides primary care for all ages in-person, by phone, and via text message. At select locations, we also accept Medicaid. 

Job Summary:

We are seeking energetic and motivated individuals to join our growing field sales team as a Junior Membership Coordinator. This entry-level role is ideal for candidates who are new to sales or to the direct enrollment model. You will work in the community - door-to-door, at events, and at partner locations - enrolling members in the Vamos Health membership program. 

Junior Representatives benefit form a structured ramp-up period, mentorship from senior team members, and a full-employment model with guaranteed minimum pay. 

Compensation: 

Vamos Health uses a hybrid model combining guaranteed base pay with performance-based bonuses.

Base pay

All hours must be recorded through BambooHR. Overtime requires advance written supervisor approval.

Component
Details

Base Hourly Rate $15.15/hour (minimum wage guarantee)

Per Sign-Up Bonuses (Above Threshold)| Senior Membership Coordinator

Bonuses are earned on memberships sold beyond the pay-period threshold. Senior Representatives

are expected to regularly exceed this threshold:

Component Details

Bonus Threshold 14 memberships sold per pay period

Core Membership $120 per sign-up

Vital Membership $70 per sign-up

Vamos+ Membership $28 per sign-up

VamosTele Membership $28 per sign-up

VamosOB Membership TBD

Individual Performance Multipliers

Senior Representatives are expected to consistently operate in the upper multiplier tiers:

• 20 CME in the pay period: +10% multiplier on all bonuses

• 25 CME in the pay period: +15% multiplier on all bonuses

• 30+ CME in the pay period: +20% multiplier on all bonuses

Team Bonuses

Sales teams can earn an additional $400 per team member per pay period when the team hits collective CME targets. Senior Representatives are expected to actively elevate team performance.

No Ramp-Up Period

Senior Representatives are not subject to a ramp-up period. Full performance standards and 100%. Bonus rates apply from the first pay period. This role requires demonstrated field sales experience and the ability to perform at standard from day one.

Chargebacks

Bonuses are subject to chargeback if a member cancels or goes unpaid (applies to all sign-ups, not

only above-threshold):

• Month 0 (sign-up month): 100% of bonus recouped

• Month 1: 100% of bonus recouped

• Month 2: 66% of bonus recouped

• Month 3: 33% of bonus recouped

• Month 4+: No chargeback

Vamos Health will provide written notice of all chargebacks prior to each pay period payment. All representatives acknowledge this structure upon hiring.

Performance Expectations: 

Sales Targets

Senior Representatives must achieve 14 CME per pay period from day one, with the expectation that strong performers reach the 20-30+ CME tier. Failure to hit 14 core-member equivalents triggers the following process: 

• First miss: Written warning issued
• Second consecutive miss: Employment termination
• Tree misses in a rolling 12-month period: Automatic termination

Senior-Level Standards

Beyond standard conduct requirements, Senior Representatives are expected to: 

• Consistently achieve top-tier sales output
• Model best practices and share effective tactics with junior team members
• Proactively surface community insights and enrollment opportunities to leadership 
• Maintain accurate records in BambooHR and Cerebro/Hint systems 

Key Responsibilities: 

• Drive community enrollment through field outreach, events, and partner location activations
• Consistently achieve and exceed individual CME targets each pay period
• Serve as an informal mentor and resource for junior reps during joint field days 
• Maintain accurate enrollment records in Hint/Cerebro systems 
• Participate in team meetings and provide ground-level insights to leadership
• Build lasting relationships with community members to support retention 
• Represent Vamos Health's mission and values in every interaction 

Qualifications: 

Required

• Fluent in Spanish
• Confident, community-oriented presence with strong communication skills
• Flexible schedule availability including evenings and weekends
• Access to a personal vehicle for daily work (mileage reimbursed, not daily commute)
• U.S. work authorization (W-2 role)

Preferred

• Documented track record of meeting or exceeding sales targets
• Experience in healthcare membership, insurance, or direct-enrollment sales 
• Familiarity with CRM or enrollment platforms (Hint, Cerebro, or similar)
• Prior experience informally coaching or supporting newer sales team members

Benefits: 

• Medical, Vision, Dental benefits 
• 401(k) with company match 
• Parental leave
• Mileage reimbursement for work-related travel 
• Full-Time W-2 employment status (1099 not available for benefits)

Equal Opportunity Statement: 

Vamos Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

ADA Requirements: 

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities: 

• Ability to lift 20 pounds 
• Frequently required to sit, stand, bend, stretch, or stoop 
• Frequently able to use all types of vision, including close or computer vision

Note: This job description is intended to describe the general nature and work responsibilities of the position. It is subject to change, modification, and addition as deemed necessary by the company. It does not constitute an employment contract.