Sr. Customer Experience Professional

 As a Senior Customer Experience Professional at Honeywell Aerospace, you’ll be instrumental in elevating the experience for our Aircraft on Ground (AOG) customers. This position calls for close collaboration with cross-functional teams and senior leadership to pinpoint improvement opportunities and drive strategic initiatives that enhance our customer experience.
You will report directly to our Sr. Customer Experience Manager and you’ll work out of our Phoenix, AZ location on a Hybrid work schedule after the completion of training.
 

Training will be held Monday - Friday, 8:00am-5:00pm for the first 90 days. Upon completion of the training, the shift schedule will transition to a 3rd shift. This 3rd shift opportunity can be fully remote and will be your choice of 4-10’s 8pm to 6am Wednesday to Saturday or Friday to Monday OR 3-12’s from Friday to Sunday for example 6pm-6am, 7pm-7am, or 8pm-8am. Third shift differential pay of an additional $2/hour.

In this role, you will impact driving operational excellence, improving customer satisfaction, and ensuring the organization delivers a world-class customer experience.