UI Adjudicator / Benefits & Eligibility Specialist

Location: Phoenix, AZ 85007 (100% Onsite) (Tucson version: Tucson, AZ 85714)

Pay Rate: $18.61/hr W2

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Start Date: July 27, 2026 - firm start date, expedited onboarding

Duration: 8-week contract with strong potential to convert to permanent full-time employment after training

Job Description:

SunSoft Online is hiring multiple UI Adjudicators (Benefits & Eligibility Specialists) for a contract opportunity with an Arizona state agency. Multiple positions are open and no interviews will be conducted - qualified candidates are selected directly from submissions, so a complete application moves fast.

You will review applications for public assistance programs and determine applicant eligibility through interactive interviewing and fact gathering: verifying forms are complete and accurate, following up with applicants as needed, explaining rules and policies to claimants, representatives, employers, and agencies, and advising applicants on programs that may benefit them. Training is approximately 7 weeks, fully in person, and strong performers may be converted to permanent state employment after the training period.

Required:

2+ years of customer service experience
High school diploma
Strong written and verbal communication skills
Ability to work 100% onsite with reliable transportation
Must be able to start July 27, 2026
Local candidates only - current city must be listed on your resume
HireRight background check and drug screening
W2 only; US Citizens and Green Card holders

Learn more about this Employer on their Career Site