Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2

Description:

SunSoft Online is seeking 5 Unclaimed Property Specialists for a contract opportunity with an Arizona state agency in downtown Phoenix.

Position Details

Location: Phoenix, AZ 85007 — Hybrid (in office as needed)
Pay Rate: $18.00/hr W2
Start Date: July 6, 2026 (tentative)
Duration: Through November 30, 2026
Schedule: Monday to Friday, 8:00 AM to 5:00 PM
Positions Available: 5

About the Role

This project runs in two phases. Phase 1 focuses on processing emails and entering data into the unclaimed property system. Phase 2 transitions to answering inbound calls on the Unclaimed Property Hotline, serving as the first point of contact for current and potential clients.

Responsibilities

Manage inbound calls in a timely, professional manner following call center scripts
Identify customer needs, clarify information, research issues, and provide solutions
Transfer data from paper formats into computer files and database systems; verify data against source documents
Retrieve, classify, and organize forms and correspondence
Sign for, sort, and distribute incoming mail; produce digital copies of documents for retention
Update existing records and retrieve data from databases as requested

Required Skills

Record keeping
Data entry
Customer service
Phone experience

Requirements

High school diploma or equivalent preferred
Must be local to the Phoenix metro area (current Arizona address required on resume)
Available for an in-person interview within 1 week
Able to start within 2 weeks of an offer

To apply, submit your resume with your current city and state listed

Benefits

Learn more about this Employer on their Career Site