Staffing-Timekeeping Specialist

Where You’ll Work

Hello Humankindness:

Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC) 

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.

Job Summary and Responsibilities

As our Staffing Timekeeping Specialist, you will be responsible for ensuring accurate and efficient timekeeping processes, helping to ensure that units are appropriately staffed to deliver excellent patient care. In collaboration with local leaders, you will also share accountability for overseeing, coordinating, and managing the comprehensive scheduling and real-time staffing of all clinical areas during designated shifts

Every day, your work will revolve around maintaining constant awareness of changing conditions that can impact staffing needs for our clinical areas. You'll expertly navigate these challenges, ensuring units are appropriately staffed according to established nurse-to-patient ratios and skillfully matching employee competencies to specific assignments. 

To be successful in this fast-paced role, you must manage multiple interactions simultaneously, respond quickly to shifting staffing priorities, and maintain significant accuracy in all scheduling and reconciliation tasks.

Responsibilities:

• Develops and maintains 24-hour daily and master staffing plan, producing timely shift-specific schedules to sustain optimum and cost-effective staffing levels for nursing-related jobs based on established guidelines for the appropriate mix/number of staff for a specific work unit.
• Receives/gathers staffing data, on an ongoing basis, from work units (e.g. House Supervisor, Charge RN) to forecast/validate staffing needs.
• Adjusts staff coverage, following established procedures or union contract provisions, in response to changes in patient census, patient acuity and/or over-staffing of work unit; maintains awareness of admissions, patient status upgrades/downgrades and changes in bed count needs/availability to identify impact on staffing needs and current schedule.
• Receives notification from employees who are looking for additional shifts or who are not able to report to work for assigned schedules (e.g. sick, FMLA, etc.) 
• Keeps unit managers and leadership up-to-date on progress made towards meeting planned and unanticipated staffing requirements; ensures leadership receives timely notification of issues so that appropriate action can be taken. Updated information can be obtained in a variety of ways, including phone communication, e-mail, web-based applications, and reports.
• Validates and maintains documentation on staff and temporary staff in appropriate IT systems. Maintains employee database in automated staffing system, entering and updating information in a timely manner.
• Keeps Agency/Traveler files up to date; enters/maintains data (e.g. assignment & hours worked, etc.) on temporary staff in automated staffing system.  Verifies Agency use to validate that charges are accurate.  Utilizes the accounts payable system to accurately code traveler invoices and validates billed hours do match the invoice.
• Performs timekeeping duties to include editing and auditing functions utilizing the electronic scheduling/timekeeping system as needed. Accurately enters data into the electronic timekeeping/scheduling software including accurate entry of employee time into the timekeeping system to include special pay programs.
• Acts as a subject matter expert on the timekeeping/scheduling software utilization. 

As a remote employee, we will provide you with the equipment needed to work from home, including a laptop, docking station, dual monitors, and accessories. 

Job Requirements

Minimum

Education and Experience:

• Bachelors degree or
• Five (5+) years of experience

Knowledge, Skills and Training:

• Strong time management skills with the ability to complete time sensitives tasks
• Proficient phone navigation skills, communication skills, and ability to multitask.
• Strong interpersonal communication and professional conduct with internal and external customers.
• Ability to provide positive customer service and effective verbal/written communication and active listening skills.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to learn and utilize new technology.