Senior Officer/Manager, Product Programme, Productivity and Efficiency,Group Technology & Ops

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

This role will be responsible for overseeing the governance and operational coordination of Product Programme (PP) processes across subsidiaries and overseas branches. This role also includes developing desktop automation solutions to streamline manual processes within the Global Markets Operations.

The ideal candidate will ensure compliance, consistency, and efficiency in the implementation of new products and trading strategies, while maintaining robust operational controls and stakeholder alignment. Strong VBA skills are essential for automating tasks in Excel, Word, and Access.

Product Programme (PP) Governance & Coordination

• Manage the end-to-end PP governance process in alignment with Group policies.
• Coordinate monthly PP reviews and ensure timely feedback and submissions from all locations.
• Liaise with internal teams across regions to assess material changes and escalate to Group when necessary.
• Ensure operational readiness for new products, including SOP updates, GL account setup, and regulatory reporting.
• Monitor documentation and ensure timely finalization and approval of PP.

Operational Oversight & Reporting

• Coordinate with internal teams to gather and submit transaction volume data for reporting.
• Collaborate with Business, Finance, Compliance, and Legal teams to assess operational impacts.

Automation & Process Improvement

• Develop and implement desktop automation solutions to enhance operational efficiency.
• Create and maintain VBA scripts for automating tasks in Excel, Word, and Access.
• Identify workflow improvement opportunities and collaborate with team members to implement solutions.
• Maintain documentation of automation tools and processes.

Job Requirements:

• Bachelor’s degree in Finance, Business, or a related discipline.
•  3–5 years of experience in financial operations, product governance, or risk and control functions.
• Demonstrated proficiency in VBA programming (Excel, Word, Access).
• Working knowledge of derivative products is preferred.
• Familiarity with Python is an advantage but not required.
• Prior experience in market operations or a related field is highly desirable.

Skills & Competencies:

• Strong management and coordination skills.
• Excellent stakeholder engagement and communication abilities.
• Detail-oriented with a proactive approach to governance and control.
• Ability to manage multiple priorities and meet tight deadlines.
• Strong work ethic, positive attitude, and eagerness to learn.
• Capable of working independently and collaboratively in a team environment.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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