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Position Overview
The Supervisor, Analytical Lab is responsible for the general supervision of the laboratory personnel and the daily operations of the laboratory. This role may perform high complexity laboratory testing on patient specimens, quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements. The high complexity nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently in a team environment.
The Supervisor, Analytical Lab will often be the first point of contact for different teams including but not limited to Molecular Technologists, Laboratory Assistants, Workflow Coordinators, and Quality Control teams. This role must also act as a liaison between the laboratory staff, support departments, and senior management. As such, the Supervisor, Analytical Laboratory must exhibit leadership skills such as good judgment, sound analysis and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills, and the ability to effectively communicate across all levels of the laboratory and across departments.
Essential Duties
Include, but are not limited to, the following:
- Provide day-to-day supervision of the laboratory personnel.
- Oversee and manage day-to-day workflow operations, ensuring all processes align with organizational goals and quality standards.
- Identify and troubleshoot high complexity problems independently that adversely affect test performance.
- Validate acceptability of test results by review of quality control parameters.
- Use statistical methods to assess laboratory performance.
- Resolve and document resolution of non-conforming events and recommend corrective actions.
- Respond to technical questions consistent with the level of training.
- Ensure the laboratory meets all turn-around times.
- Collaborate with cross-departmental teams to address process bottlenecks and create sustainable solutions.
- Manage the testing and validation of new laboratory information management software (LIMS) systems procedures and workflows.
- Perform processing of patient samples in accordance with the clinical laboratory’s standard operating procedures (SOPs).
- Maintain responsibility for the daily operating, maintenance, and monitoring of all laboratory equipment including, but not limited to, Nucleic Acid quantification instruments, NGS instruments and liquid handling robotics.
- Ensure the creation, maintenance, and accuracy of workflow documentation, including pending logs, reports, and batch trackers.
- Coordinate the repair of laboratory equipment with appropriate internal and external service personnel.
- Manage team schedules to ensure consistent coverage for laboratory operations.
- Manage the testing and validation of new laboratory equipment and procedures.
- Conduct duties within a housekeeping system to ensure a contaminant-free and safe laboratory environment.
- Develop and maintain responsibility for the upkeep of SOPs.
- Maintain Occupational Safety and Health Administration (OSHA) regulations and other safety standards.
- Maintain regulatory standards as required (e.g., Clinical Laboratory Improvement Amendments (CLIA) and the College of American Pathologists (CAP)).
- Assist with the ordering and inventory of the laboratory supplies, as needed.
- Organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
- Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
- Ability to integrate and apply feedback in a professional manner.
- Ability to prioritize and drive to results with a high emphasis on quality.
- Ability to work as part of a team.
- Apply strong communication skills; ability to maintain open communication with employees, managers and customers.
- Apply a high attention to detail with strong quality orientation.
- Apply first-rate interpersonal and communication skills.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Apply strong problem-solving skills with the ability to anticipate problems, diagnose root causes, and take corrective action to prevent reoccurrence.
- Support and comply with the company’s Quality Management System policies and procedures.
- Maintain regular and reliable attendance.
- Ability to act with an inclusion mindset and model these behaviors for the organization.
- Ability to work nights or weekends, as needed.
- Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day.
- Ability to lift up to 25 pounds for approximately 5% of a typical working day.
- Ability to comply with any applicable personal protective equipment requirements.
- May perform repetitious actions using lab tools; including, but not limited to, pipettes.
- Ability to use various chemicals to perform duties.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
- Ability to use a computer, concentrate, and read and/or analyze data.
- May be exposed to hazardous materials and instruments with moving parts, heating and freezing elements, and high-speed centrifugation.
- Ability and means to travel 5% between local Exact Sciences locations.
Minimum Qualifications
- Bachelor's degree in a Chemistry, Biology, Clinical Laboratory Science, Medical Technology, or field related to the essential duties from an accredited college or university.
- 4+ years of pertinent clinical laboratory experience.
- Minimum of 1 year experience in handling human patient samples.
- 1+ years of experience managing junior staff and lab processes.
- 1+ years of experience in a high throughput laboratory production environment.
- Professional working knowledge of regulatory inspection preparation and execution.
- Working knowledge of laboratory concepts and applications as well as laboratory safety and regulatory requirements.
- Technical proficiency in basic molecular techniques and related equipment.
- Proficient in Microsoft Office programs, such as Word, Excel, and PowerPoint.
- Proficient with laboratory information management software (LIMS) systems.
- Demonstrated ability to perform the essential duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship.
Preferred Qualifications
- Experience as a lead or supervisor.
- Experience in a high throughput molecular diagnostics clinical laboratory.
- Possession of a MB (ASCP) certification or MT/MLS (ASCP) certification.
Salary Range:
$74,000.00 - $118,000.00The annual base salary shown is for this position located in US - AZ - Phoenix on a full-time basis. In addition, this position is bonus eligible, and is eligible to be considered for company stock at hire and on an annual basis.
Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.
Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.
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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.
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