Assistant IT Administrator( Entry-Level) - IN HOUSE

Assistant IT Administrator (Entry-Level)

Summary:
Psychiatric Medical Practice with offices in Phoenixville and Eagleville is looking to hire an entry-level Assistant IT Administrator to handle day-to-day IT support in a busy office environment. This role requires someone dependable who follows through, stays organized, and takes responsibility for resolving issues.

Responsibilities:

• Respond to staff IT requests (computers, printers, logins, Wi-Fi) in a timely manner
• Set up and configure new users, devices, and email accounts
• Perform routine system updates, maintenance, and equipment checks
• Track IT assets and keep records accurate and up to date
• Identify recurring issues and help prevent them
• Escalate complex problems when needed—with clear documentation

• Associate’s or Bachelor’s degree in IT, or equivalent preferred.
• 1–2 years of IT support or administrative experience
• Basic knowledge of:
• Knowledge of TCP/IP networking and related network services (e.g., DNS,DHCP, etc.)
• Application support experience with Microsoft Exchange, Microsoft Active Directory and Microsoft SQL preferred.
• Office 365, PHP Website and Wordpress Administration.
• Computer virtualization; Hyper-V.
• Information and data backup principles.
  
• Strong troubleshooting skills
• Strong attention to detail and ability to stay organized
• Ability to manage multiple requests without losing track
• Clear communication and professionalism with staff
• Consistent follow-through—tasks are expected to be completed.

Compensation:

Starting $18 -$20 per hour commensurate with experience.

Benefits: PTO, Paid Holidays, 401K Contribution, Medical, Dental Insurance

PPC is an equal-opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.

Penn Psychiatric Center is not affiliated with the University of PennsylvaniaCompensation for IT support specialist