Scheduling Coordinator - Phoenixville Cancer Center

The Scheduling Coordinator:

• Arranges procedure scheduling and pre-admission testing.
• Schedules patient in appropriate department.
• Verifies all demographic information and confirms date, time and location of appt for the patient and enters intra procedural data into computer.
• Registers and schedules patients.
• Provides customer service and clerical support. 
• Accepts, records and verifies insurance information.
• Processes preauthorization requests, collects copays and account balance payments.
• Scans documents into EMR and other administrative tasks related to the efficient operations of the department.
• Ensures contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

BENEFITS 

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#PHX

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Prior scheduling experience in healthcare setting preferred

Certification and Licensure

• BLS Certification

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills
• Problem Solving Skills

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.