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43147, Pickerington, OH
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Zach Bradley - State Farm Agent

Posted 5 months ago, valid for 15 days

Pickerington, Fairfield 43147, OH

Competitive

Full Time

Paid Time Off

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Sonic Summary

Zach Bradley Insurance is seeking a Customer Service Representative to provide exceptional service and create a welcoming environment for customers.
The role requires a proactive approach to assist customers with questions and policy needs, while identifying opportunities for additional services.
Candidates should possess a positive and enthusiastic personality, with the ability to learn and implement company systems effectively.
The position offers a competitive salary, though specific figures are not provided, along with paid time off and training opportunities.
A minimum of one year of experience in customer service is preferred for applicants.

Benefits:

Competitive salary
Paid time off
Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Zach Bradley Insurance, your main goal is to deliver an amazing experience for each and every customer. Think of a place that you love to shop at and you'll probably say that you love it because of the people. The way they make you feel welcomed and valued for being there. That's what we're looking for! People that make everyone feel amazing and valued.

We're looking for true Customer Service Professionals. If you can deliver value added service, have an eye for finding opportunities to deepen relationships with product and service offerings, and unstoppable energy, we're looking for you.

RESPONSIBILITIES:

Assist customers with questions and policy service needs in a proactive manner.
Identify additional opportunities for customers using a needs-based approach.
Process insurance claims and follow up with customers with understanding and concern.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Positive energy, upbeat personality, optimism and enthusiastic personality.
Quick learners who are able to understand and implement our systems and processes to help customers.
Be Awesome!

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