CUSTOMER SERVICE REP

Job DetailsJob Location: First Midwest Bank of The Ozarks Piedmont Branch - Piedmont, MO 63957Position Type: Full TimeSalary Range: $16.00 - $16.75 HourlyJOB DUTIES & RESPONSIBILITIES: -Open/close DDA, Savings, CD, Safe Deposit Box, & IRA'S Load/process accounts and maintenance for all branches -Review/verify daily maintenance from prior workday from all branches -Review holds on core system -Load/process debit cards for all branches -Create, print and maintenance debit cards and applications -Maintenance Debit Cards per customer requests (reset pins, remove restrictions, etc.) -Order checks for customers -Internet banking setup and Maintenace -Assist customers with any questions or concerns -File account paperwork -Mail CD Disclosures -Scan documents to Synergy -Review/verify documents sent to Synergy for accuracy -Conduct online Chat conversations -Process online account verification requests    QualificationsDESIRED QUALIFICATIONS: -Very personable/outgoing and enjoy working with public -Must be able to work at a fast pace while maintaining accuracy -Strong Communication skills -Ability to accept challenges/able to multi-task -Must be willing to learn all aspects of Customer Service -Ability to communicate with customers clearly and respectfully -Ability to resolve customer issues are they arise