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Description
Grand Welcome Great Smoky Mountains Franchise, a Brown and Buchanan Ventures Company, is a veteran-owned and operated vacation rental management company.
We are seeking a detail-oriented Assistant Field Manager (AFM) to ensure our vacation rental properties are guest-ready. In this role, you’ll work onsite at various properties – often following cleaning teams – to verify that every property meets our high hospitality standards and online listing descriptions. Your responsibilities include conducting thorough quality control and inventory checks, reporting damages, performing minor maintenance tasks, and ensuring all amenities are properly displayed for guest arrivals. Additionally, you’ll use technology (such as Office365, property management systems, and inspection apps) to document issues and coordinate with cleaning and maintenance teams.
What You’ll Do:
- Inspect and stage properties to exceed guest expectations and deliver top-tier hospitality.
- Conduct detailed post-cleaning inspections, verify inventory, and assess the overall condition of facilities.
- Identify and report maintenance needs and perform small repairs as necessary.
- Collaborate with team members and use tech tools to track inspection data.
- Work flexible hours – including weekends and holidays – to accommodate scheduling needs.
What We’re Looking For:
- A dedicated, self-driven professional with excellent attention to detail.
- Ability to work in a fast-paced, field operations environment.
- Prior experience in hospitality, property inspection, or quality control is a plus.
Job Type: Full-Time
Expected hours: 30 - 40 hours per week
Pay: $19.00 - $22.00 per hour
Schedule: Schedule to be determined based on need
Benefits:
- Competitive hourly wage with a compensation bonus for closing new client leads
- Opportunities for advancement within a growing community
- Training and support to enhance skills and knowledge
- Health, vision, & dental insurance + 401k offerings
- Provided equipment for the job
- Positive and dynamic work environment with a supportive team
Experience: No experience required
Work Location: In-person, multiple homes across the area
Requirements
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- Ability to lift 20 pounds
- Ability to walk up and down stairs
- Reliable vehicle (you'll be driving between properties throughout the day)
- Valid Driver's License and vehicle insurance
- Ability to work minimum 1-2 days a week on-call (overnight)
- Live within 30 minutes driving of Sevierville, TN
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