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Store Operations Supervisor

REI
Posted a day ago, valid for 14 days
Location

Pigeon Forge, TN 37863, US

Salary

$22.72 - $28.36 per hour

Contract type

Full Time

Employee Discounts

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Sonic Summary

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  • REI Co-op is looking for an Operations Supervisor to join their Store Management Team, responsible for overseeing store operations and employee tasks.
  • Candidates should have 1-3 years of successful retail experience and demonstrate strong leadership skills to motivate and coach teammates.
  • The role requires flexibility in hours, including evenings and weekends, and emphasizes excellent customer service and problem-solving abilities.
  • The pay range for this position is between $22.72 and $28.36 per hour, depending on experience and location.
  • REI is committed to inclusivity and offers benefits such as employee discounts, health benefits, and a retirement savings plan.
Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

The Operations Supervisor is a key member of the Store Management Team. Operations Supervisors hold responsibilities such as opening and closing the store, directly supervising employee tasks and projects and assists the Store Manager with a variety of operational and administrative tasks

Responsibilities and Qualifications

How you'll be successful:
  • Able to work flexible hours (some evenings and weekends)
  • Trains and supports operations and sales staff.
  • Provides daily direction, supervision and coaching to sales staff
  • Ensures store is ready for customers by communicating restocking needs and executing visual direction
  • Identifies training opportunities at the individual, department and store level, and partners with Store Manager to build training strategy and execute plan
  • Additional duties as assigned

Qualifications:
  • 1-3 years of successful retail experience (Preferred)
  • Demonstrated leadership skills with the ability to motivate, direct and coach teammates
  • Proven ability to understand a drive store profitability through employee engagement and customer experience
  • Committed to providing excellent customer service
  • Self-accountability and excellent problem solving skills

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.

Pay Range

$22.72 - $28.36 per hour

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By applying, a REI account will be created for you. REI's Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.