Operations Coordinator

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

Operations Coordinator

Location: Alexandria, LA
Schedule: Monday – Friday | Daytime Schedule
Compensation: Competitive Salary

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.

Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.

Our Core Values

At SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business.

Provide Fanatical Service
We take ownership of every challenge and go above and beyond to exceed expectations.

⚡ Act With Urgency
We respond quickly and decisively — because our customers’ time matters.

Earn & Maintain Trust
Trust is earned through consistency, accountability, and doing what’s right.

Continuously Improve
We never stop learning, growing, and improving how we work.

Job Description

The Operations Coordinator provides administrative and operational support to ensure efficient branch and warehouse performance. This role manages order processing, inventory control, logistics scheduling, and documentation activities to maintain smooth daily operations and superior customer service. The Operations Coordinator partners with internal departments—including Sales, Purchasing, Repair Service and Operations—to ensure accuracy, compliance, and timely completion of all operational tasks that support SouthernCarlson’s commitment to service excellence and operational integrity.  

What You’ll Do

• Coordinate and manage daily branch and warehouse operational activities, including order entry, invoicing, scheduling, and delivery coordination.
• Ensure all sales orders, purchase orders, and transfers are processed accurately and in accordance with company procedures.
• Support inventory management through monitoring stock levels, reconciling discrepancies, and assisting with cycle counts and product returns.
• Support repair service invoicing, customer satisfaction, tool repair completion.
• Oversee and provide administrative support for operational documentation, including vendor invoices, credit requests, and internal audits.
• Ensure adherence to SouthernCarlson’s policies, procedures, trainings and safety standards at all times.
• Perform other operational or administrative duties as assigned by the Branch Manager or Operations Manager.

What We’re Looking For

✔ High school diploma or equivalent required; associate degree in Business, Operations, or a related field preferred.

✔ Minimum 2–3 years of experience in operations, logistics, customer service, or administrative support. 

✔ Experience within a distribution, construction supply, or industrial environment preferred.

✔ Proficiency with ERP systems and Microsoft Office applications.

Why You’ll Love Working With Us

Consistent Hours – Monday–Friday schedule

Positive Culture – Team-oriented, supportive, and collaborative

Career Growth – Opportunities to grow within purchasing, supply chain, or leadership roles

Competitive Benefits, including:

• Health, Dental, and Vision
• 401(k) with Company Match
• Paid Time Off and Holidays

Our Values – OUR PROMISE MEANS MORE™

Respect – We treat everyone with kindness and fairness
Integrity – We do what’s right, always
Teamwork – We win together
Family Feel – A nationwide company with a local, community-driven culture

Ready to grow your career with SouthernCarlson? Apply today!

All offers are contingent upon successful completion of a background check and drug screening.

SouthernCarlson is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.