Customer Service Representative

Job Summary:

The Customer Service Representative builds client relationships by providing solutions for our customers financial needs.

Duties/Responsibilities:

• Provide platform support to provide quality customer service. Platform support involves opening new checking accounts, savings accounts, and providing all other deposit product services. • Staying up to date and actively informing clients of products/services, profiling clients to identify financial needs, follow through, and close the sale. • Other support may include issuing debit cards, ordering checks, cashier checks • Other duties assigned by Management.

Required Skills/Abilities:

• Excellent verbal communication skills.

• Excellent math skills.

• Trustworthiness and the ability to act with integrity.

• Thorough understanding of customer service.

Education and Experience:

• High school diploma or equivalent is required.

• Previous Bank Teller experience preferred

Physical Requirements:

• Must be able to lift up to 15 pounds at times.

• May need to stand for long periods of time.

• May need to sit at computer for extended periods using computer.