Administrative Assistant – Operations & HR

About RooterPLUS!

Founded in 1994, RooterPLUS! Plumbing, Septic & Restoration has built a reputation for delivering exceptional customer service throughout Metro Atlanta. We are guided by our core values: responsibility, trustworthiness, fairness, honesty, and respect. Through competence, reliability, and professionalism, we develop lasting relationships with our customers — always applying urgency to deliver top-tier value and service.

Position Summary

The Administrative Assistant – Operations & HR provides direct support to the Operations & HR Manager at RooterPLUS! Plumbing & Septic. This role ensures critical administrative, operational, and HR-related tasks are completed efficiently and on schedule. The ideal candidate will be highly organized, detail-oriented, and proactive in maintaining communication, tracking compliance, and coordinating both office and field operations. The assistant plays a key role in supporting company culture, compliance, and operational excellence.

Key Responsibilities

HR & Onboarding Support

• Track and manage compliance and training reminders
• Track new hire benefit enrollments and ensure timely submission of forms.
• Coordinate 401(k) quarterly enrollment
• Maintain BambooHR updates and employee record accuracy.
• Assist in scheduling interviews and coordinating candidate communications.
• Support onboarding and offboarding processes, including documentation and checklist tracking.
• Help prepare and maintain onboarding packets and orientation materials.
• Maintain HR compliance files, reports, and employee data in coordination with the HR Manager.

Operations & Administrative Support 

• Monitor Foley program updates and communicate required actions to manager.
• Prepare compliance reports and assist with data collection and formatting.
• Maintain asset management tracking and assist with fleet or equipment documentation.
• Manage t-shirt stock, folding, and uniform inventory organization.
• Assist with AP filing, vendor documents, and purchase order records.
• Track and report employee incentive programs (spiff reporting and tracking).
• Support office supply orders, food orders, and merch requests.

Event & Culture Support 

• Assist in planning and executing company events, meetings, and employee celebrations.
• Coordinate logistics for training sessions and employee appreciation events
• Assist with catering orders, RSVPs, and vendor communication for internal and external events.

Communication & Reporting 

• Prepare and distribute internal announcements, reminders, and updates.
• Follow up on outstanding tasks and deadlines with department leads
• Maintain confidentiality with employee and company information.

Qualifications and Skills

• 2+ years of experience in administrative, HR, or operations support roles.
• Strong organizational skills with ability to manage multiple priorities simultaneously.
• Excellent communication and follow-up abilities.
• Proficiency in Microsoft Office, BambooHR, and general HR/operations software tools.
• Detail-oriented and reliable with a proactive, team-focused attitude.
• Ability to handle sensitive information with discretion and professionalism.

Value to the Company

By supporting both Operations and HR functions, the Administrative Assistant enables the Operations & HR Manager to focus on higher-level strategy, employee development, and process improvement. This role ensures consistency in communication, organization, and compliance across departments. Ultimately, it enhances company efficiency, strengthens internal communication, and supports RooterPLUS! in maintaining a culture of excellence, compliance, and teamwork.

Benefits

• 401(k) with company matching contribution up to 2%
• Health, dental, vision, and life insurance
• Paid Vacation
• Employee assistance program
• Employee discounts
• Restoration Referral Money

Schedule:

• Monday-Friday 8am-4pm

Location:

Cumming, GA

Compensation:

$20/hour 

RooterPLUS! is a Drug-Free Workplace

If you are motivated by helping teams succeed, enjoy balancing HR support with operational coordination, and want to grow with an organization that prioritizes integrity and service excellence, we would love to hear from you.

Apply today and grow your career with RooterPLUS!