Wedding and Events Coordinator

Weddings and Events Coordinator - The Cliffs Hotel & Spa

The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to beautiful ocean views of Pismo Beach! Be part of a team known for outstanding customer service that creates lasting, happy memories for all our wonderful guests.

The Cliffs Hotel & Spa is a locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events. We love our employees – we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits.

The Cliffs Hotel & Spa is continuously growing and expanding! We are seeking a gracious, thoughtful, and driven full-time Weddings & Events Coordinator who can create a sense of luxury while working with clients for their special day. We look forward to connecting with you!

The Weddings and Events Coordinator is a full-time, multi-faceted position. The ideal candidate is extremely successful at managing their time and prioritizing tasks appropriately.

Position Summary:

Dealing with wedding and creative events, The Weddings and Events Coordinator is responsible for planning all details of an event and managing client requirements so as to ensure that group bookings and assignments run smoothly, accounts are kept in order, and the department is meeting its financial goals. Duties include putting together details relative to food, beverage, set-up, audio-visual equipment, rooms, accounting, special needs and physical presence and/or on-site coordination as necessary and most importantly, to the guest's satisfaction. The Weddings and Events Coordinator must be a highly detail-oriented person who possesses good communication skills, has the ability to multitask, and works well under pressure. This role also works alongside our support departments and vendors on the servicing of all wedding bookings and creative events.

Essential Functions of the Job:

**Must be available for full time in person, on-site work**

• Respond to incoming telephone inquiries, walk-ins, etc. in a timely fashion.
• Conduct site tours & generates proposals and/or pricing information.
• Replies to e-mail and phone correspondence daily to help close business.
• Creates and coordinates accurate and comprehensive Banquet Event Orders and resumes to distribute to staff before event.
• Co-hosts weekly BEO meeting and ensures comprehensive dissemination of relative data to appropriate department heads.
• Be on property during all event times for clients, and to supervise proper execution of BEO's, set-up, and clean-up from beginning to end
• Interact and communicate with Banquets, Kitchen, and Restaurant staff to ensure smooth and optimal servicing of each event.
• Prepare cost estimates and collect payments for all group functions.
• Consult with Directors to improve service and product, enhance guest experience, and increase profitability
• Works with Catering-Only groups in addition to weddings for all parts of the sales, planning, and implementation processes
• Attend Bridal Fairs and Networking Events
• Administrative Duties for the Sales & Event Office
• Planning and Coordination for in-house events
• Completes all other tasks as assigned by manager

Qualifications:

• College Degree in Related Field or Event Planning Experience
• Strong Computer Skills Required: Word, Excel, Canva, Outlook, Google Suite. Optional Experience with: ACT!, Maestro, Silverware, and Square
• 2+ Years Food, Event, and/or Hotel Experience
• Must be available to work early mornings, nights, weekends, and holidays.
• 40-50 hours per work week and required variable schedule based on Events.
• Ability to work weekends and evenings

Key Attributes:

• Upbeat, Friendly, Positive, Confident
• High Level of Integrity
• Highly Organized & Strong Attention to Detail
• Quick Learner & Self-Starter
• Inspired & Inspiring
• Strong Leadership Skills
• Good Follow Through & Ownership of Tasks
• Impeccable Verbal & Written Communication
• Able to work with a variety of personalities (superiors, co-workers, and subordinates)
• Able to Take Direction and Feedback Well
• Able to work as part of a team with collaboration
• Flexible with changing priorities and multi-tasking
• Ability to work in a fast-paced, constantly changing work environment
• Reliable, responsible, and highly organized

Physical Requirements:

• Ability to stand/move continuously for the duration of the shift (eight + hours).
• Regular heavy lifting required (40 pounds or more).
• Ability to work in stressful situations
• Ability to multitask, prioritize, and work in mentally demanding situations

Compensation

• Minimum Salary
• Share in the Event Gratuities / Service Charges
• Phone Stipend
• Paid time off after 6-months of full-time employment
• Medical, dental, vision, and life insurance discounted packages available
• Hotel, Food/Beverage Discounts