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Retail Service Specialist

AAA
Posted 2 months ago, valid for 17 days
Location

Pitcairn, PA 15140, US

Salary

$40,000 - $48,000 per year

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Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

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Sonic Summary

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  • The Retail Service Specialist position focuses on providing exceptional customer service and sales support in a branch network environment.
  • Candidates should have experience in retail sales or a similar customer service role, with a proven ability to meet sales goals.
  • The role requires a high school diploma or GED and the ability to obtain a valid notary license.
  • Business hours are Monday through Friday from 8:30 am to 5 pm and Saturday from 10 am to 3 pm, with the possibility of overtime.
  • Salary details are not specified, but the position offers various benefits including health coverage, 401(K) plans, and employee discounts.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.Ā  This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.

Business hours are Monday through Friday 8:30am – 5pm and Saturday 10am – 3pm.

Responsibilities

  • Greet all members and customers, determine their need and provide Legendary Service

  • Provide DMV vehicle license, registration and notary services

  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services

  • Preparing and providing TripTikĀ® travel routings, marked road maps, tour books, and other travel-related materials

  • Issue passport photos

  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer

  • Make hotel and car rental reservations for members and provide travel destination information

Qualifications

  • Experience in retail sales, banking or similar customer service/sales environment

  • Proven ability to exceed assigned sales or service quality goals

  • Must be able to obtain and maintain valid notary license

  • Experience with Microsoft Office basics

  • Ability to work overtime, including Saturdays

  • Ability to travel locally when necessary

  • A high school diploma or GED

Remarkable benefits:

•   Ā Health coverage for medical, dental, vision

•   Ā 401(K) saving plans with company match Ā Ā Ā Ā 

•   Ā Tuition assistance

•   Ā Floating holidays and PTO for community volunteer programs

•   Ā Paid parental leave

•   Ā Wellness programs

•   Ā Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.ā€

AAA is an Equal Opportunity Employer




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