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IT Support Services Assistant

Chatham University
Posted a month ago, valid for 18 days
Location

Pittsburgh, PA 15281, US

Salary

$40,000 - $48,000 per year

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Contract type

Part Time

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Sonic Summary

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  • Chatham University is seeking an IT Support Services Assistant to provide IT support via telephone, email, and in-person for students, faculty, and staff.
  • The role involves assisting with Microsoft products, printing, device support, and various software and hardware issues.
  • Candidates are expected to manage tickets using the Teamdynamix (TDX) system and perform technology checks and maintenance.
  • The position requires students to work no more than 20 hours per week during the academic year and not exceed 980 work hours annually.
  • Chatham University is an Equal Opportunity Employer committed to diversity and inclusion, but the salary for this position is not specified.

We value our students! If you see an open position that is right for you, we encourage you to apply!

  • IT Support Services Assistant provides telephone, email, and walk-in IT support assistance for students, faculty, and staff of the Chatham University community. The IT Support Services Assistant helps in the various areas of IT support including Microsoft products, printing and device support, Windows OS, Mac OSX, iPhone, Android, and other software and hardware issues. Students create and manage tickets using Chatham’s ITS ticketing system, Teamdynamix(TDX).
  • Other duties include classroom/office technology checks including inventory, general upkeep/cleaning, and A/V equipment set up and tear down.

All current student employees should notify their other manager(s) if you work multiple jobs on campus at the same time. Additionally, students may not work more than 20 hours per week (combined between all campus jobs) during the academic year. Students may not exceed 980 work hours per calendar year.

Student jobs do not automatically roll over to the next academic year or summer.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.

 

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, color, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, age, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.




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