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Job Description:
- Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
- Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
- Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
- Line out supplies as directed for future functions as needed.
- Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
- Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
Physical Demands:
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
- Lifting Thirty (30) pounds maximum.
- Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
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Experience:
- Prior Banquet Serving experience preferred
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