As a Medical Assistant, Expert you will be responsible for both back office and front office duties including, but not limited to, rooming patients, taking patients’ vital signs, medical charting, and assisting with procedures. This is a fantastic opportunity to start, or grow, your career with UPMC and help us achieve our goal of providing high quality patient care in our communities.

Applicants will be placed in the appropriate job title and salary within the Medical Assistant Career Ladder, based on their individual experience and education.

Responsibilities:

Conducts post‑discharge outreach, schedules follow‑ups, reviews medications, and facilitates referrals.
Provides patient education, promotes engagement, self‑management, and health literacy.
Performs clinical tasks: vitals, screenings, phlebotomy, EKGs, labs, procedures, injections/vaccines.
Ensures infection control, prepares rooms/equipment, manages supplies, and supports patient flow.
Handles front office duties: scheduling, insurance verification, chart management, medical records (HIPAA compliant).
Supervises staff: assigns tasks, mentors, trains, leads meetings, supports departmental goals.
Serves as Epic Care super user; partners with management on process improvement and safety compliance.
Adheres to OSHA, CLIA, PA Dept. of Health, and UPMC policies; maintains strict confidentiality

High school diploma or equivalent is required.
Successful completion of Medical Assistant program
- or equivalent hospital program,
  
  or Successful completion and maintenance of certification examination and 1 year of patient care experience,
  
  or Two years of direct patient care experience required.
Previous Pediatric or Outpatient experience preferred
Successfully complete the UPMC preceptor training and serve as a preceptor and mentor to newly hired team members.
Must be responsible and demonstrate proficiency in all practice category specific tasks.

Licensure, Certifications, and Clearances:.
In lieu of the MAS, relevant bachelor's degree accepted.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 31 / 33 / 34 / 73 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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