POSITION: Network Administrator

DEPARTMENT: Information Technology Services (ITS)

REPORTS TO: Associate Vice President, ITS

WORK SCHEDULE: Hybrid work schedule (3 days in office required; 2 days remote)

PRIMARY FUNCTION: To plan, implement and manage the University's local and remote network services to meet the needs of students, staff, and faculty as well as the Mission of Point Park University.

QUALIFICATIONS:

Bachelor's degree (preferred) or equivalent experience in information science, computer science, or related plus 3 years (5 years, preferred) professional experience in network administration
Experience managing enterprise network systems (switches, routers, wireless controllers, and firewalls)
Understanding of L2 concepts including: VLANs, spanning tree, trunking, and 802.1x
Basic knowledge of L3 concepts including: TCP/IP, IP addressing, static routing, dynamic routing protocols like EIGRP and BGP
Experience with enterprise firewalls and VPNs
Ability to develop and write technical documentation
Ability to script administrative tasks using Powershell, Python, or other similar languages

DUTIES & RESPONSIBILITIES:

Work on campus to maintain the 24 x 7 operational readiness of the University's campus network environment. Monitor network analytics to examine the stability and security of the network. Participate in an on-call rotation and be able to come to campus off-hours to repair failed equipment. (20%)
Plan and implement design changes to the network including reorganization of equipment within buildings, replacement of major network systems, or major configuration changes.(20%)
Schedule and perform ongoing routine maintenance of the network such as firmware upgrades, minor configuration changes, and replacement of access-layer network devices. (20%)
Provide network support to other IT staff for installs, upgrades, and ongoing maintenance of server and endpoint systems. (15%)
Assist IT Helpdesk with network troubleshooting, configuration changes, and endpoint connectivity escalations. (10%)
Manage network projects including oversight of network consultants and vendors. (10%)
Perform other related duties as assigned. (5%)

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