Pharmacy Technician - Order Management

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. 

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.   

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work; 

Thrive in the excitement of the ever-challenging environment of modern medicine; and 

Are committed to achieving superior health outcomes for people living with rare and devastating diseases. 

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.  

Join the PANTHERx team, and define your own RxARE future in healthcare!

 
Location: Pittsburgh, PA; Remote with occasional on-site work requirements. 

Classification: Non-Exempt 

Status: Full-Time 

Reports To: RxARECARE Supervisor 

Purpose: 

The Order Management Pharmacy Technician position enters prescriptions for patients under the general supervision of a licensed pharmacist, and in accordance with federal and state laws, and PANTHERx™ Rare Pharmacy policies. 

To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager.  

Responsibilities:

• Assists pharmacist(s) with order management. 
• Communicates with prescriber offices via phone, fax, and email to obtain prescriptions. 
• Communicates with patients via phone to coordinate prescription shipments. 
• Enters data of patient, medical and allergy information into prescription processing system. 
• Completes proper documentation on specified forms via the computer system for patient onboarding. 
• Additional projects and activities as assigned. 

Required Qualifications:

• High school diploma or general education degree (GED) 
• 2-4 years’ experience as pharmacy technician 
• Licensure Required: N/A 

Preferred Qualifications:

• Active Certified Pharmacy Technician (CPhT) licensure 
• 1-3 years of specialty pharmacy experience 

Work Environment:

PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration.  This role routinely uses standard office equipment such as computers and phones. 

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently is required to sit, stand, and walk; use hands and fingers, handle or feel; reach with hands and arms and see a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. 

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position.  PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!   Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.  Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.