Senior Associate, OPS Business Process Improvements/Best Practice

Senior Associate, OPS Business Process Improvements/Best Practice

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Associate, OPS Business Process Improvements/Best Practice to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

• Independently analyze and define requirements for business process improvement, using your judgment to determine plans of action and lead best practices initiatives in moderate-sized or complex projects.
• Manage projects including transitioning businesses from high cost to low cost resource options, modeling business changes, and analyzing location strategy.
• Serve as an escalation point for junior team members, lead meetings, and manage communications with relationship managers, client service managers, regulatory and communications roles, and business partners.
• Review and approve financial analyses of vendors and cost-cutting opportunities, recommending more efficient solutions based on past experience.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree required; graduate degree preferred.
• 5-7 years of total work experience preferred.
• Experience in Operations, Business Analysis, or Technology preferred.
• Ability to manage moderate-sized internal and external projects independently.
• No direct reports; may provide guidance to more junior officers.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.