Senior Product Manager - Merchant Services

Primary Office Location:

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Position Title: Senior Product Manager - CPS

Business Unit: Treasury Management

Reports to: Director of Treasury Management Product

Position Overview:

This position is primarily responsible for setting strategies and goals for assigned road map product(s) (TM, Merchant or Commercial Card) critical to revenue and customer acquisition goals. Monitors product performance and revises strategy/execution as necessary. Coordinates activities of Marketing, Info Tech, Bank Ops, vendors and Sales personnel to ensure high quality product delivery. Works with assigned Product Manager(s) to coach their activities and provide effective training opportunities. Directly supports Director of Treasury Management Product as assigned.

Primary Responsibilities:

Develops, implements and manages assigned product(s) to ensure profitability, marketability and highest quality. Sets strategies and goals for assigned product(s). Assists with prioritization of projects/resources. Owns the Project Approval process for any acquisition/build of new products/functionality.

Coaches assigned Product Manager(s) to ensure best practices and share experience. Identifies training opportunities internal and external to support professional development. Identifies training needs for Sales officers and Relationship Managers to better qualify prospects for assigned product(s)/solutions.

Evaluates existing products to ensure competitiveness, identifies new product opportunities and recommends enhancements.

Monitors and evaluates product profitability and recommends actions for improvement as necessary.

Supports sales staff in sale of assigned product(s). Works with Sales team on developing solutions for more complex client situations. Works with clients directly as assigned. Supports Director of Treasury Management Product as assigned.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.  Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

7

Skills Required to Perform the Primary Responsibilities of this Position:

Experience in general banking.

Knowledge of commercial banking and Treasury Management, Merchant Services or Commercial Card.

Experience in vendor management.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A   

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A  

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.