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15281, Pittsburgh, PA
Service Administrator

Service Administrator

Cummins

Posted 11 days ago, valid for a month

Pittsburgh, PA 15281, US

Competitive

Full Time

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Sonic Summary

We are seeking a Service Administrator for our Distribution business located in Pittsburgh, PA.
The role involves serving as the primary contact for customers, managing interactions via phone, email, and in-person to build strong relationships.
Responsibilities include identifying customer needs, providing quotes, developing claims, and preparing repair plans while keeping customers updated on their repair status.
The position also requires reviewing and creating work orders for accuracy in invoicing and warranty purposes, along with other administrative tasks as needed.
A competitive salary is offered, and candidates should have relevant experience, although the specific years of experience required are not mentioned.

We are looking for a talented Service Administrator for our Distribution business in Pittsburgh, PA.

In this role, you will make an impact in the following ways:

Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
Review/create work orders to ensure accuracy for invoicing and warranty.
Other administrative task on a need-by-need basis.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Learn more about this Employer on their Career Site

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.