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Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
• Ensure customer satisfaction and promote food and drink offers
• Manage staff and report to upper management
• Maintain stocks and keep the restaurant clean
• Demonstrate customer focus, teamwork, integrity, positive attitude, organization, and decision-making abilities
• Input financial data into the computer.
• Help customers, manage crew, clean, and stock store for the next shift
• Ensure smooth store operation and maintain all business as planned
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