Supervisor - Corporate Security

POSITION TITLE:     Supervisor – Corporate Security
REPORTS TO:      Manager - Corporate Security
SUPERVISES:     Contract Security Officers

PURPOSE:
As a member of the Asset Protection Team, supervise the corporate initiative to provide a safe and secure work environment and ensure the protection of company assets. Maintain physical security of American Eagle Outfitters’ South Side Campus.

RESPONSIBILITIES:

• Lead, mentor, and supervise the daily activities of the security team to ensure exceptional performance and adherence to all standards.
• Implement comprehensive training programs for security personnel focused on technical proficiency, emergency response, and best-in-class customer service standards (e.g., visitor management, parking control, access protocols).
• Oversee and maintain the functionality of all integrated physical security systems, including CCTV, access control, perimeter alarms, building alarm systems, and the issuance/management of associate identification badges.
• Ensure the security and protection of all company assets, including physical property and sensitive materials. 
• Anticipate potential security risks and proactively contribute to the development and implementation of effective response and mitigation plans.
• Conduct regular, comprehensive physical security audits.  Analyze audit findings, develop corrective action plans in partnership with management, and track implementation to effectively mitigate identified deficiencies.
• Lead and/or assist in loss investigations, meticulously documenting findings and preparing clear, concise reports with actionable recommendations for the Asset Protection leadership.
• Communicate all critical security issues, incidents, and performance metrics promptly and effectively.
• Plan, prepare, and actively respond to all facility emergency events, including natural disasters, medical emergencies, and security breaches, ensuring associate safety and business continuity.
• Conduct and participate in annual threat and vulnerability assessments, translating findings into practical action plans to reduce the impact and likelihood of security breaches.
• Cultivate and maintain effective liaison relationships with local law enforcement, fire departments, and other emergency management agencies.
• Management of the AE Fit facility.  
• Maintain current First Aid/CPR and AED certifications, ensuring the entire team is prepared to respond to medical emergencies.
• Maintain site fire suppression systems in accordance with FM Global standards.

QUALIFICATIONS:

• Degree in Criminal Justice or related field preferred
• Minimum two years of Security experience, and/or related military experience 
• Proficient with standard Google products (Docs, Sheets, etc.) 
• Strong analytical, prioritizing, interpersonal, problem-solving, and presentation skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines, and reporting

PAY/BENEFITS INFORMATION:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
• AEO may also provide discretionary bonuses and other incentives at its discretion.