Tellworks Logistics, headquartered in Atlanta, Georgia with locations throughout the United States, is a leading provider of supply chain services. Our company offers warehouse and logistics services as well as value added services and supply chain consulting for companies who depend on service excellence and require a personalized, rather than one-size-fits-all, approach to their materials management requirements.

Tellworks Logistics is a rapidly growing logistics company known for its entrepreneurial spirit and agility. We are seeking a seasoned warehouse and operations leader, ready to hit the ground running. This role provides a unique opportunity for the right candidate to wield substantial influence in the success and growth of our organization

Job Description

This position is responsible for the overall day-to-day management and oversight of the facility
Participate in weekly meetings with the Regional Operations manager, focusing on performance and execution.
Troubleshoot problems including customer, system, or operational, and provide corrective action in order to resolve them.
Record and monitor KPIs (SLA’s) per contract; working with the Operations Manager as needed to rectify and resolve issues that have contributed to underperformance.
Ensure that all processes related to receiving, product put-away, picking, and shipping are followed and take corrective action when not followed.
Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
Work directly with internal and external management to improve customer relationships
Perform weekly/Monthly cycle count and consolidations ensuring that SLA’s are met
Ensure that all asset tag products are properly processed and that all tagged assets are captured during the receiving and shipping process in order to mitigate at-risk liabilities.
Drive process improvement and warehouse process standardization; ensuring that training is completed as needed
Drive Safety Initiative; ensuring that the facility is maintained in a safe, clean, and orderly condition.
Provide leadership and coaching to site-based team; through active recruiting, training, and evaluating employees
Review and approve all overtime and purchases with the Operations Manager
Oversee warehouse operational requirements by scheduling and assigning employees and following up on work results.
Monitor the RMA order process, ensuring that SLAs are met
Monitor site capacity, working with Operations Manager and customer to regulate material flow, making recommendations to management on overflow space as needed
Participate in and facilitate regional customer meeting
Work with management to ensure that all OOS activities are tracked, logged, and quoted for customer approval
Must have the ability to mine and analyze data in order to generate reports
Provide work direction and coordinate the schedules and activities on a daily basis.
Perform all other duties as required by Management

Qualifications and Skills

Assertive, energetic, and tireless entrepreneurial spirit
Strong focus on customer relationship building
Knowledge of warehousing operations +5 years of experience.
Ability to coordinate intra-departmental functions, synthesize and meet common objectives
Leadership experience and capability within project execution and service delivery
Strong analytical skills,

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Vision & Dental insurance

Schedule:

Monday to Friday

Work Location: In person

Learn more about this Employer on their Career Site

Unit Manager