Supervisor of Treasury Management Operations

Primary Office Location:

Join our team. Make a difference - for us and for your future.

Position Title: Supervisor of Treasury Management Operations

Business Unit: Treasury Management

Reports to: Manager of Treasury Management Operations

Position Overview:

This position is primarily responsible for providing training and guidance and serving as a resource to the Treasury Management Operations staff. The incumbent provides an advanced level of specialized support in Treasury Management and deposit products to Treasury Management Operations staff, Treasury Management Sales and Support Representatives and Treasury Management Product Managers. The incumbent works with managers to effectively implement new Treasury Management products and enhance existing services including testing and training.
 

Primary Responsibilities:

Train new staff members, train staff on new products and services. Products and services include Business Online Banking, ACH Manager, Wire Manager, Access Manager, Positive Pay, ACH Debit Filter, Business Mobility, First Desktop Banker, Weiland Account Analysis System, Sweeps, ZBA's, and Investment Sweeps.

Ensures delivery of quality production. Oversees daily workflow, new client set ups, maintenance, client trainings. Oversees daily calls received from Treasury Management clients needing assistance/answer questions. On average the TM Operations staff receives 140 calls on a daily basis.

Ensure procedures/policies are current and accurate. Reviews and updates user guides when product upgrades are conducted.

Backs up manager as needed. Maintains stability within the department by being very effective with the added responsibilities during the manager's absence.

Participate in Product upgrades.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.  Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal   

Excellent customer service skills   

Excellent organizational, analytical and interpersonal skills   

Ability to work and multi-task in a fast paced environment   

Detail-oriented   

Ability to use a personal computer and job-related software    

MS Excel - Intermediate Level   

MS Word - Basic Level   

Experience in Treasury Management

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A   

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A   

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.