SonicJobs Logo
Left arrow iconBack to search

Retail Service Specialist

AAA East Central
Posted 17 days ago, valid for a month
Location

Pittsburgh, PA 15206, US

Salary

$32,000 - $38,400 per annum

info
Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.

Sonic Summary

info
  • The Retail Service Specialist position requires experience in retail sales, banking, or a similar customer service/sales environment.
  • Candidates should have a proven ability to exceed assigned sales or service quality goals and be willing to work overtime, including Saturdays.
  • The role involves greeting members, cross-selling AAA products, preparing travel materials, and making reservations.
  • The position offers a salary of $40,000 per year and requires a high school diploma or GED.
  • Benefits include medical, dental, vision coverage, a 401(k) savings plan, tuition assistance, and employee discounts.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.Ā  This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members.

Responsibilities include, but are not limited to:

  • Greet all members and customers, determine their need and provide Legendary Service;

  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services;

  • Prepare and provide TripTikĀ® travel routings, marked road maps, tour books, and other travel-related materials;

  • Make hotel and car rental reservations for members, and provide travel destination information;

  • Issue passport photos;

  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;

  • Perform additional job-related duties as assigned by management.

Qualifications:

  • Experience in retail sales, banking or similar customer service/sales environment;

  • Proven ability to exceed assigned sales or service quality goals;

  • Ability to work overtime, including Saturdays;

  • Experience with Microsoft Office basics;

  • Ability to travel locally when necessary;

  • A high school diploma or GED;

  • Successful completion of pre-employment assessments, background check and drug screening

Benefits:

  • Ā· Extraordinary medical/dental/vision/life benefits
  • Ā· 401(k) Savings plan with company match
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity ā€“ we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.ā€

AAA is an Equal Opportunity Employer

Apply now in a few quick clicks

By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.