Immigrant Youth Services Coordinator

Title:

Immigrant Youth Services Coordinator 

(Full-time Position) 

Status:

Non-Exempt 

Supervisor:
Director of Youth Services 

JFCS Pittsburgh  

Since 1937, JFCS Pittsburgh has been pushing what’s possible in human services—combining compassion, innovation, and a relentless commitment to dignity and justice. We partner with people across the region to navigate life’s changes and challenges, designing bold, responsive programs that meet real needs in real time. 

At JFCS, your work matters. You’ll join a team of passionate problem‑solvers and strategic thinkers who care deeply about people and aren’t afraid to rethink the way support is delivered. Here, creativity is encouraged, compassion drives every decision, and your impact is felt immediately in the community. 

If you’re looking for more than a job—if you want your work to spark purpose, connection, and meaningful change—JFCS is where you can make it happen. 

Position Summary  

Coordinates youth programming across JFCS Youth Services for refugee and immigrant youth (K-12). Develops, manages, and evaluates programs and activities focused on welcoming, orienting, mentoring, and inspiring youth success. Works as part of a cross-disciplinary team that provides cultural orientation, English language development, school integration, career and post-secondary educational options and cross-cultural curiosity in a developmentally appropriate manner and with a trauma informed lens.   Explores, implements, and advocates for innovative methods to address youth’s evolving needs both within JFCS and externally to teachers, schools and other youth serving bodies. Works closely with parents and families to coordinate youth activities, understand parental priorities and perspectives, and help interpret youth experience to support family harmony and balance. 

Duties and Responsibilities: 

Direct Service: 

• Implement and assess programming for youth and their families through support groups, art, language acquisition, mentoring, and fun activities. 

• Provide opportunities for youth leadership development.  

• Implement developmentally appropriate programming for students K-12 through curriculum development.  

• Must be available to work after school hours and some weekends and or evenings for special events.  

• Develop individualized career pathway plans with youth clients. 

Accountability: 

1. Maintain accurate data on youth outcomes and milestone achievements.  

1. Contribute to accurate, timely reports and data for audits by granting agencies. 

1. Implements data tracking processes to ensure accurate tracking of grant outcomes. 

1. Ensures and coordinates case notes, case files, and other required documentation is collected, completed, and stored appropriately in adherence with agency and funder requirements.  

• Refines program processes and activities based on consistent quality improvement and evaluation. 

 
 
Coordination: 

• Supports mutually beneficial collaborations with community organizations such as ARYSE, Hello Neighbor, SHIM, Latino Community Center, Open Field, and Casa San Jose as well as schools throughout the region. 

• Coordinates JFCS staff within various external agencies and schools and provides consistent, timely, and high-quality programming.  

• Coordinates volunteers, mentors and interns involved with the program, as appropriate. 
   
   

 Development: 

• Identify emerging needs in the immigrant and refugee youth community appropriate for JFCS to address. 

• Develop new program approaches to address emerging needs identified by parents, community leaders, and teachers. 

• Evaluate and modify existing departmental programs to better meet youth needs. 
   
   
   
   

Marketing: 

• Develops and implements, in consultation with the JFCS Marketing & Communications team, a marketing plan for all JFCS youth programs. 

• Assists the Marketing Department in the production of various marketing and fundraising materials. 

• Promotes the work done by JFCS at various professional and community settings. 

• Provides public presentations on behalf of JFCS. 

Other Duties as assigned.  

Qualifications 

• MSW or Master's degree in related field (eg: Child Development, Adolescent Psychology, Non-profit Administration, Anthropology, etc.).  

• Experience in program planning and development.   

• Strong administrative management and organizational skills with a keen focus on details required for government and foundation grant compliance.   

• Good interpersonal communication and writing skills.   

• Ability to work independently.   

• Ability to work collaboratively and effectively as a part of a team as well as with external stakeholders such as schools and other youth serving organizations.   

• Insight into the experience of refugee and immigrant youth preferred.  

• Curriculum development and classroom teaching experience are a plus.  

• Cultural humility and openness to learning a must.  

• Must have access to reliable vehicle, insurance, and valid driver's license. 

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 

• Must be able to lift up to 15 pounds at times.