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Patient Experience Coordinator

Lattimore Physical Therapy
Posted 11 days ago, valid for 15 days
Location

Pittsford, NY 14534, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Lattimore Physical Therapy is hiring a full-time medical secretary for their private practice, requiring at least 1 year of experience in a relevant role.
  • The position involves managing patient flow, providing administrative support, and ensuring compliance with HIPAA and privacy laws.
  • Candidates should possess excellent organizational, communication, and social skills, with a strong attention to detail.
  • The role offers a competitive salary along with benefits including health insurance, paid time off, and 401(k) matching.
  • Flexible scheduling is required, including potential evening shifts, to accommodate the needs of the practice.

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

The Position: The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

Essential Competencies

  • Excellent organizational skills with high attention to detail.
  • Excellent written and verbal communication skills.
  • Excellent social and emotional intelligence.

The primary duties of this position include, but are not limited to:

  • Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
  • Schedule and confirm patient appointments.
  • Answer telephones
  • Collect patient information and verify insurance coverage.
  • Scan documents
  • Routes faxes and electronical records.
  • Knowledge with HIPAA and privacy compliance laws.
  • No-fault and workers' compensation claim verification and follow ups
  • Complete medical records request
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
  • Required to work a flexible schedule, days, evenings.
  • Medical Front Desk Receptionist: 1 year (Preferred)
  • Verification of Insurance: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • 401(k) Matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • Life Insurance and AD&D
  • Long Term Disability
  • Clothing Allowance
  • Employee Assistance Program
  • Personal Training and Gym Discounts
  • Financial Wellness Programs
  • Hotel and Travel Discounts



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