Benefits:

Competitive salary
Free food & snacks
Training & development
401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Paid time off

Location: Placentia, CA
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Compensation: $25/hour + commensurate with experience and qualifications
Employment Type: Full-time, On-site
Start Date: Immediate

About the Role

We’re a fast-moving, creatively driven company with a small but mighty team—and we’re looking for a hands-on, highly adaptable IT Generalist to be our go-to tech expert. This isn’t your typical siloed IT role. You’ll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever needed to support operations.

If you thrive in dynamic environments, love solving problems across hardware, software, and systems, and enjoy being the person everyone turns to when things go sideways—you’ll fit right in.

Responsibilities

Core IT Duties

Troubleshoot and maintain hardware (workstations, server, networking gear, IoT devices)
Manage software issues across OS platforms and applications
Administer access controls, user permissions, and account provisioning
Maintain and update ERP and ancillary systems for cross-platform compatibility
Oversee VOIP telecommunications and ensure uptime across all tech systems
Support and maintain 3rd-party SaaS tools used across departments
Training new employees of using the system
Handling digital marketing of online marketplaces

Operational Support (as needed)

Assist with order processing via our OMS system
Help maintain inventory accuracy and data integrity
Jump in on pick/pack tasks or other team needs when extra hands are required

What We’re Looking For

Broad technical knowledge across hardware, software, networking, and SaaS
Experience with ERP systems, OMS platforms, and cross-platform environments
Strong troubleshooting skills and a proactive, solution-oriented mindset
Friendly, collaborative attitude—able to support non-technical teammates with patience
Highly self-sufficient and comfortable wearing multiple hats
Thrives in fast-paced, non-repetitive environments
Strong organizational skills and attention to detail
Must be able to work on-site in Placentia, CA (this is not a remote role)

✅ Preferred Qualifications

3+ years experience in IT support or systems administration
Familiarity with small business operations and multi-role environments
Experience with VOIP systems, IoT devices, and SaaS integrations
Basic understanding of inventory systems and order management workflows
Bonus: Experience with Shopify, Amazon Seller Central, or similar platforms

Important Note

We’re looking for someone who truly identifies as an “IT person”—not just someone who’s tech-curious. If you’re the one friends and coworkers always call when something breaks, and you love being that person, we want to meet you.

How to Apply

Submit your resume and a brief note about why you’re the right fit. We’re hiring immediately but will take the time to find the right person—so bring your A-game.

Learn more about this Employer on their Career Site