Office Assistant

Job Title: Office Assistant

Reports To: Chief Operations Officer

Job Summary

We are seeking a reliable and organized Office Assistant to support daily administrative operations and ensure the office runs smoothly. The ideal candidate will be detail-oriented, professional, and capable of handling multiple tasks efficiently in a fast-paced environment. In addition to general office duties, the Office Assistant will provide backup support to the Intake Coordinator as needed and assist with portions of the client intake process.

Key Responsibilities

• Answer and direct phone calls, emails, and other correspondence
• Maintain filing systems (both electronic and paper)
• Assist with data entry and record keeping 
• Support other departments with administrative tasks and light duties as needed
• Handle incoming and outgoing mail and deliveries
• Maintain a clean and organized office environment
• Providing help with services etc.. Intakes 

Qualifications

• High school diploma 
• Proven experience as an office assistant, administrative assistant, or in a similar role
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Possess valid registration as SUD intern counselor by approved DHCS certifying body (e.g., CAADE, CADTP, or CCAPP).

Preferred Skills

• Experience with office equipment (printers, copiers, fax machines)
• Basic bookkeeping knowledge
• Familiarity with office management procedures

Special Qualifications: 

• Pre-Employment Investigative Background Check and Drug Test is required.  
• Progress House, Inc. is a Drug-Free Workplace.
• Post-Hire TB Test is required
• Pre-employment physical including fitness for duty examination is required.