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Under the direction of the Practice Manager, responsible for implementing standard Hospital policies, educating registrar staff on accurate patient registration procedures, abstracting and charge entries on a daily basis. Coordinate staff scheduling to meet volume and work flow demands. Duties also include: checking patients in and out, answering the telephone, scheduling patients, obtaining incoming referrals, registering patients, verifying insurance information, entering and abstracting charges into the computer, ensuring accuracy of the daily copay deposit. Knowledge of provider schedules and medical assistant staffing distribution to maintain appropriate clinical workflow
Required Skills/Qualifications/Training/Experience:
- Knowledge of third party insurer and HMO primary care guidelines
- Familiarity with Meditech scheduling and order entry systems
- Excellent oral and written communication skills required
- Previous medical office work experience in a high volume electronic medical record environment
- Departmental specialized training on medical software and electronic equipment, etc.
- SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.
- Command of verbal and written English
- Positive interpersonal communication skills
- Computer literate
- Strong organizational skills
- Medical terminology
- Responsible for ensuring all team members complete competency requirements as required for their position
Preferred Skills/Qualifications/Training/Experience:
- Previous supervisor experience
Educational Requirements:
- High school graduate or equivalent required
- Associates degree in business preferred
- Registered Medical Assistant
Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
Ability to Meet Job Performance Expectations: Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
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Salary Range:$28.32-$43.45Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
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