DIGITAL ASSET ASSISTANT

About Sally Beauty Holdings, Inc. 

 At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. 

This is Hybrid role with 3 days in office at our Sally Beauty Holdings headquarters in Plano, Tx. 

 About the role 

 The Digital Asset Assistant is responsible for the day-to-day execution and optimization of digital asset operations supporting BSG’s eCommerce and digital platforms. This role ensures that product imagery and creative assets are accurately produced, organized, and delivered on time to support high-quality, conversion-driven product detail pages and a consistent, compelling customer experience across all digital channels. 

Operating in a high-volume, deadline-driven environment, the Digital Asset Assistant partners closely with Digital Merchandising, Marketing, Technology, external vendors, and brand partners to proactively monitor asset readiness, troubleshoot issues, and identify imagery gaps that could impact site execution or customer experience. 

This role is critical to maintaining asset integrity, operational efficiency, and brand consistency, and is ideal for someone who is energized by building best-in-class product pages, takes ownership of content quality, and actively looks for ways to improve how products show up and perform on site. As the digital business continues to grow and evolve, this role requires flexibility and adaptability. The ideal candidate is comfortable navigating change, adjusting priorities, and supporting new processes, tools, and ways of working as the business scales. 

Responsibilities 

• Take an active role in improving site content quality by identifying opportunities to enhance imagery, consistency, and overall customer experience not just executing requests, but helping elevate standards. 

• Manage the intake, tracking, and status of digital assets across all brands on ecommerce websites and app. 

  •     Edit and optimize product imagery, ensuring adherence to brand standards, sizing requirements, file naming conventions, and digital delivery, with occasional graphic design work. 

  •     Act as a point of coordination to surface content gaps, quality concerns, or timing risks so corrective action can be taken 

  •     Communicate clearly and consistently with stakeholders regarding asset readiness and priorities 

  •     Perform quality checks on assets to ensure accuracy, visual standards, technical requirements, and brand compliance 

  •     Identify opportunities to improve workflows and increase efficiency within asset production and delivery processes 

  •     Support the Digital Asset Manager in executing and evolving digital asset strategies, with a mindset toward continuous improvement, scalability, and raising the bar on product page quality 

   

  Knowledge, skills & abilities requirements 

  •     Bachelor’s Degree in Marketing, Graphic Design, or a related field 

  •     1–3 years of experience in digital asset management, eCommerce operations, or digital content execution 

  •     Intermediate experience with Adobe Photoshop and Figma for editing and designing digital assets 

  •     Experience working within a Digital Asset Management (DAM) system (Bynder preferred) 

  •     Experience with enterprise platforms for product setup, content updates, and digital assets (Salesforce preferred) 

  •     Strong attention to detail with the ability to manage high volumes of work accurately and efficiently. You enjoy creating order out of ambiguity and can help shape new workflows and documentation. 

  •     Experience with project and workflow management tools (Jira preferred) 

  •     Exceptional organizational, communication, and interpersonal skills in a fast-paced environment. Works well across teams and with external vendors. 

• Ability to problem-solve independently while collaborating effectively with cross-functional partners 

• Detailed Oriented and can manage competing deadlines and remain solution-oriented when unexpected issues arise. 

Competencies & attributes 

• Passionate Learner – learns from different situations; asks questions to gain further understanding; receptive to feedback; applies leanings to their role; shares learnings; allocates time to learning; seeks additional responsibility to develop skills and/or support others in learning 
• Flexible & Agile Adapter – responsive and positive to change; works well with little direction; looks for solutions to achieve plan/task; keeps calm while under pressure; doesn’t dwell on past 
• Talent Builder – shares knowledge and builds skills within the team; actively involved in talent process; considers how to include others to create sense of involvement; invest times as informal/formal coach or buddy; looks for ways to acknowledge, motivate, and value the team 
• Effective Communicator – articulates well when sharing information; self-aware of impact/style to engage others; effective in adapting style where necessary; shares information timely; encourages others to express views and opinions demonstrates active listening and uses probing questions 
• Team Builder – understands importance of teamwork; shares information; provides support and collaborates with a wide number of colleagues/teams and customers; humble when operating within team; understands importance of collaboration and inclusion 
• Customer Focused Partner – demonstrates solid understanding of the customer; uses customer insights to help improve; seeks to improve customer journey/experience; advocate of the customer; holds self (and others where relevant) to a good standard of customer service 
• Strategic Thinker – brings new, strategic thinking and ideas to leader/team for consideration; contributes to ensure effective delivery of strategic plans; provides ideas and suggestions to improve upon strategies/plans to improve business performance and/or operations 

• Big Picture Thinker – understands how the department and other key departments operate; contributes to and champions change plans to improve processes; knows how decisions could impact other departments 

  •   Results Driver – holds self and team to good standard of delivery; gives ideas on how to make improvements; effective with own/team time management; focuses on the right priority; selfmotivated; adapts easily to change and demonstrates grit and determination 

  •   Problem Solver & Decision Maker – uses the right information to make good decisions; gathers and examines relevant information; make recommendations and takes actions to solve problems; considers important/impact of decisions on department/operations and others 

 Working conditions & physical requirements

 Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! 

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

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