Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in Plano, TX.

Shift: Monday - Friday (9:30am-6:00pm) with rotating Saturday

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

Medical / Dental / Vision / Life / Pharmacy Plans
401(k) with Employer Contribution
Paid Short-Term Disability
Paid Vacation Time
PTO Accrual Beginning Day 1
Colleague Referral Bonus Program

Duties & Responsibilities:

Schedule Patients for Diagnostic Exams and Procedures
Assist with Authorization and Verifications
Checking In / Out Patients
Answering Multiple Phone Lines
Provide Accurate and Complete Information to Billing Office
Insurance Verification
Ensure Accuracy of Patient Data Entered Into System
Process Requests and Filing of Patient Records

Requirements:

1-4 Years Experience in Medical Office Setting or Hospital
Experience in Authorizations and Insurance Verification preferred
Ability to Handle Heavy Patient Volume
Strong Customer Service and Computer Skills
Ability to Multi-Task
Bilingual (English/Spanish) highly preferred

About Us:

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

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Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.

Learn more about this Employer on their Career Site

Bilingual Patient Service Representative