Description

JOB SUMMARY: This position is responsible for the assisting the Operations Manager with day-to-day operations of the facility maintenance, communication with third party contractors, ensuring compliance with company policies and city and state facility maintenance staff. They will assist with managing company resources to stay within budget. This position is responsible for the successful delivery of all aspects of the ice events to guarantee a safe, clean facility. This person will assist the Operations Manager with the maintenance of the facility’s ice, equipment, plumbing, mechanical and electrical systems and ensure the facility’s interior and exterior are clean and functional at all times. This position is not eligible for remote work.

ESSENTIAL FUNCTIONS:

Assist the Operations Manager and Regional Operations Manager with facility maintenance
Ensure operations equipment is properly maintained and functional
Maintain the building’s appearance to company standards
Assist with ice installation and ice removal
Supervise and complete preventative building maintenance, tasks, and projects
Identify and assign work orders to staff, follow up, and review completed work
Work with Operations Manager to develop and implement goals, objectives, and work standards
Work with third party contractors on related maintenance of the building and site
Assist Operations Manager to streamline work processes
Communicates mechanical repair needs to the Engineering department in a timely manner
Ensure facility readiness and smooth operation of events and programs

ADDITIONAL RESPONSIBILITIES:

Assist the Operations Manager and Regional Operations Manager to ensure projects stay within budget guidelines
Ensure a safe environment for all patrons and employees by following the Life Safety and Emergency Program
Performs manager on duty responsibilities as needed
Implement and practice facility regulations, policies, and procedures
Anticipate problems and recommend appropriate solutions
Provide clear, concise, and timely communication

JOB QUALIFICATIONS:

High School Diploma or G.E.D.
A minimum of five (5) years working in the operation and/or management of ice arena facilities or similar with at least 2 years in a supervisory capacity is preferred
Knowledge of day-to-day ice rink business with experience in general building maintenance and the use of maintenance equipment
Working knowledge of electrical circuits, outlets, lighting, and lighting ballasts
Knowledge of internal combustion engines, hydraulic systems, and 12v vehicular systems
Knowledge of HVAC with ability to manipulate systems to environmental needs
Knowledge of Occupational Health and Safety standards
Self-starter with ability to analyze situations and develop solutions to problems, strong organizational skills with ability to prioritize multiple tasks and manage time effectively
Outstanding interpersonal skills to motivate and lead a team
Basic plumbing knowledge
Experienced in ice maintenance and installation
Problem solving and troubleshooting skills
Required certificates - OSHA 10 Hour general industry, Ammonia Safety, Crowd Management, or a willingness to obtain these certificates within six (6) months of hiring
Experience driving forklifts, scissor, and boom lifts
Knowledge of Microsoft Word, Excel and Outlook
Able to work extended and/or irregular hours including nights, weekends, and holidays

Physical Demands and Working Environment

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle large objects, tools, carts and drive machinery. Reach, balance, stoop, kneel, crouch, climb, talk, and hear for up to 8-14 hours a day. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to work both indoors and outdoors as required by the function, and may be also exposed to adverse conditions including inclement weather, noise, fumes etc.

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

Learn more about this Employer on their Career Site

Assistant Operations Manager