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Position Summary
This executive position develops and executes a strategic retail growth plan aligned with the company’s growth objectives and culture, while building a scalable, sustainable retail channel. This role drives national retail growth through the retention and recruitment of high-performing retail branches, branch managers, and licensed mortgage originators.
The ideal candidate is a proven mortgage industry leader with a strong national network, a consultative approach, and a track record of attracting top production talent.
Key Responsibilities
- Develop and execute a national growth strategy focused on retail branch expansion and individual originator recruitment, aligning efforts with company production goals and geographic priorities.
- Provide ongoing support to branches in terms of growth, strategy, marketing, and profitability.
- Mentor and advise developing branches with best practices for future success in regards to staffing, training, processes, P&L management, and marketing.
- Advise the executive team on current mortgage markets, competitive positioning, and underutilized lines of business to expand marketability.
- Provide regular reporting on performance metrics and forecasts to executive leadership.
- Build and maintain strong relationships with prospective recruits, industry leaders, and referral networks.
- Partner with executive leadership, operations, and other departments to ensure a smooth onboarding and transition process.
- Provide insight and feedback from the field to continuously improve the company’s recruiting and retention strategies.
Qualifications
Required
- Minimum 10 years of experience in the mortgage industry, with a strong emphasis on retail production growth.
- Proven success recruiting retail branches, branch managers, and/or high-producing originators at a regional or national level.
- Deep understanding of mortgage operations, compliance, secondary markets, and compensation structures.
- Established national network of mortgage professionals.
- Strong executive presence with the ability to build relationships, as well as influence, and negotiate across organizational boundaries.
Preferred
- Prior experience with an independent mortgage bank or non-depository lender.
- Experience scaling a retail platform nationally or across multiple regions.
- Demonstrated ability to build long-term relationships and retain top talent.
Skills and Competencies
- Strategic thinker with a growth mindset
- High emotional intelligence and consultative sales approach
- Excellent communication and presentation skills
- Strong negotiation and closing skills
- Ability to travel and work independently in a remote environment
Why Join Us
- Entrepreneurial company with a strong growth vision
- Executive-level influence on national retail strategy
- Opportunity to build and shape a scalable retail channel
- Culture focused on relationships, collaboration, and long-term success
- Competitive executive-level base salary
- Performance-based incentives tied to retention, recruiting and production growth
- Comprehensive benefits package (medical, dental, vision, 401(k), etc.)
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