Korean Bilingual Account Manager

Description:

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contract.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
• Prepare and deliver both regular and ad hoc reports tailored to client needs.
• Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
• Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
• Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
• Perform additional responsibilities as required to support overall business objectives.

Education/Experience:

Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.

Skills:

• Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
• Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Languages: Fluent in English, Korean
• Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.