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Pool Attendant/Concierge
Stratton Amenities | Plano, TX | Full-Time & Part-Time
Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We're looking for a polished, hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.
Key Responsibilities
•      Greet residents and guests with warmth and professionalism, verify access, and manage check-in procedures
•      Maintain an attentive, service-oriented presence throughout the pool area at all times
•      Enforce pool rules, policies, and safety standards consistently and courteously
•      Monitor activity to ensure a safe, orderly, and enjoyable environment for all
•      Deliver concierge-level service, assist with resident requests, and proactively anticipate needs
•      Set up and maintain the pool deck, including seating, umbrellas, and amenities
•      Maintain cleanliness of the pool area, restrooms, and surrounding spaces
•      Complete daily opening and closing procedures
•      Report incidents, concerns, or maintenance issues to management promptly
•      Support additional duties or special projects as assigned
Requirements
•      Prior customer service or hospitality experience preferred
•      Professional appearance and strong interpersonal skills
•      Clear verbal and written communication skills
•      Ability to take initiative and work independently with sound judgment
•      Organized, dependable, and able to manage multiple priorities
•      Comfortable enforcing rules while maintaining a guest-first approach
•      Ability to work outdoors for extended periods in Texas heat
•      Weekend and holiday availability required
Position Type
•      Full-time and part-time roles available
•      Seasonal and ongoing opportunities depending on property needs
Compensation
•      Competitive hourly rate based on experience
Stratton Amenities is an equal opportunity employer.
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