JOB SUMMARY

Supports Product Managers and Sales in daily activities to drive product line sales and margin growth. This role executes key operational tasks that enable Product Managers to effectively support the business. This role performs core Product Coordinator responsibilities, including loading quotes and supplier contracts, responding to price and delivery requests, maintaining accurate system data, and supporting Product Managers and Sales. A significant portion of this role may be dedicated to Quote Accelerator activities, including coordinating larger RFQs and supporting the large quote process from request through completion. Serves internal customers including sales managers, inside and outside sales, and product managers while building foundational knowledge of products, suppliers, and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.

Maintain knowledge of supplier policies, procedures, contacts, and products
Respond to price and delivery (P&D) requests from Sales and Product teams
Process cross reference requests from sales and Product Managers
Manage sample requests and related documentation
Load parts and maintain accurate system data
Support literature, specifications, and supplier print requests
Conduct distributor stock checks and part searches
Support quote requests with timely and accurate responses
Assist with opportunity tracker administration
Perform Quote Accelerator functions by coordinating large RFQ requests between Sales and Product Management, preparing them in Excel format, quoting and uploading the required information into the Quote Accelerator system
May be required to maintain a daily log to track open, pending, and completed Quote Accelerator requests and communicate status updates to Sales and Product Management
Load vendor quotes and supplier contracts into the appropriate company systems and maintain accurate supporting documentation
Update supplier pricing and lead times as needed to support accurate quotes and customer responses
Run, sort, and filter reports identifying expired pricing, Ship and Debit agreements, and supplier contracts to support renewals
Assist Product Managers with special projects, and related follow up activities
Cross train with peers to expand product and supplier knowledge
Serve as backup support to Product Managers as needed, including coverage during absences
Participate in supplier training sessions with sales and attend training as available

Qualifications

EDUCATION/EXPERIENCE:

High school diploma or GED required; Associate degree preferred
1 year of customer facing or related experience preferred
Equivalent combination of education and experience considered
Industry experience preferred

SKILLS AND REQUIREMENTS:

Must be a U.S. Person defined as: U.S. Citizen, Any individual granted U.S. permanent residence, granted status as a "protected person" under 8 U.S.C. 132b (a) (3); corporation/business/organization/group incorporated in the U.S under U.S law; or part of the U.S. government.
Working knowledge of Microsoft Office, including Excel proficiency
Strong organizational skills with ability to manage multiple priorities in a fast-paced environment
Strong customer service orientation with responsiveness to internal and external stakeholders
Effective verbal and written communication skills
Foundational business acumen, including understanding of pricing, margin, purchasing, and inventory concepts
Problem solving skills with ability to identify issues and escalate appropriately
Planning and organization skills with ability to execute tasks and meet deadlines

PHYSICAL REQUIREMENTS:

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodation may be provided to enable individuals to perform the essential functions of this job.

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

WORKING CONDITIONS:

Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

Interstate Connecting Components and Trek Connect, divisions of Heilind Mil-Aero, LLC, take affirmative action to employ and advance in employment qualified minorities, women, protected veterans, and individuals with disabilities.

VEVRAA Federal Contractor

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